Protect Your Business with a Clear Factory Remake Policy

Defects can cause headaches, but not knowing how to handle these is a death sentence for your business.

It starts by defining a clear remake policy for unacceptable batches.

Too many buyers find themselves negotiating from scratch after an entire batch fails inspection.

Outline a pre-agreed remake policy where the factory either reworks the goods or refunds the deposit.

Spell out deadlines, who covers freight on returns, and how many defective units trigger a total remake.

When everyone knows the stakes, factories take QC more seriously, and you don’t burn weeks debating who’s at fault.